Automated SMS and email sequences that remind clients before every appointment — cutting no-show rates and filling your calendar without a single phone call from your staff.
A smart multi-touch reminder sequence runs automatically from the moment an appointment is booked to the day it happens.
The moment an appointment lands in your system, an instant confirmation message fires — SMS and email — so the client has all the details locked in immediately.
Two days out, a friendly reminder goes out with the appointment time, location, and a one-tap "confirm" or "reschedule" option. No manual follow-up needed.
A same-day message fires in the morning — keeping you top of mind and giving clients one last chance to confirm or reschedule before it becomes a no-show.
If a client doesn't show, an automatic re-engagement message goes out within the hour to rebook — turning a lost slot into a recovered appointment.
Any appointment-based business where empty slots cost real money every single day.
Included in all Muted Systems plans. Configured and live within 7–10 days as part of your done-for-you setup.
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